ALLSUN Wireless Car Charger, 10W Qi Fast Charging Auto Clamp Car Mount Air Vent Phone Holder for Car Compatible iPhone 11/11 Pro Max/XS/Xs Max/XR/X/8/8+, Samsung Galaxy Note 9/S20/S10/S9/S8, LG, etc.

Please READ below quick guidance before using

Problems & Solutions

Ⅰ. Unable to charge/ Slow charge / Charging intermittently

1.Check the Car Charger: Please Plug the cable into QC 3.0 car charger to ensure fast charging; Non-QC car charger, 2.4A car charger or USB Port don't support fast charging and supply enough power to this device. Package comes with Type C Cable, but Car Cigar Lighter are not included.

2.Check if the Phone Case is compatible with wireless charging: Please remove thick, uneven or rugged case,metal ring holder, metal attachments and credit cards for optimal charging. Be sure your phone case is NOT thicker than 4~8mm (0.16 inches) .

3. Be sure the Charging Coil alignment: Please adjust the bottom bracket to make the phone at the wireless charging Inductive center. It will fail to charge if placed improperly.

4. Preventing your phone from overheating: We suggest you close Apps to reduce power consumption and turn off phone screen during wireless charging.

5. Red Light of lower tray means Unable to Charge: 1) Please adjust the telescope tray to align; 2) the case isn't compatible with wireless charging; 3) plug the cable into the QC3.0 Car Charger.

Ⅱ. Clamping Arms won't work

1. Please plug the cable into the QC3.0 car charger to ensure that the motor have enough electricity when you clamp or release the phone, otherwise the clamping arms will not move.

2. Battery damage.